About Us

Ventura County Medi-Cal Managed Care Commission

Gold Coast Health Plan proudly serves Medi-Cal beneficiaries living in Ventura County, Calif. We are an independent public entity governed by the Ventura County Medi-Cal Managed Care Commission and are dedicated to serving our members. The commission is comprised of locally elected officials, Providers, hospitals, clinics, the county healthcare agency and consumer advocates. Our member-first focus centers on the delivery of exceptional service to our beneficiaries by enhancing the quality of health care, providing greater access and improving member choice.

Commissioners

Antonio Alatorre (Chair)
Clinicas del Camino Real, Inc.

Jennifer Swenson (Vice Chair)
Adventist Health Simi Valley

Fred Ashworth
Los Robles Hospital

Shawn Atin
County of Ventura

Theresa Cho, MD
Ventura County Health Care Agency

Lanyard Dial, MD
Ventura County Medical Association

Laura Espinosa
Consumer Representative

Johnson Gill
Ventura County Health Care Agency

Gagan Pawar, MD
Clinicas del Camino Real, Inc.

Dee Pupa
Ventura County Health Care Agency

John C. Zaragoza
Ventura County Board of Supervisors

Gold Coast Health Plan Meeting Calendar

The following document contains the yearly schedule for the VCMMCC Commission Meetings and Executive Finance Committee meetings.

VCMMCC Commission and Executive Finance Committee Meetings are held in the Community Room at:

Gold Coast Health Plan
711 E. Daily Drive
Suite 106
Camarillo, CA 93010

Commission Meeting Agenda Packets

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

Commission Meeting Minutes

2017

2016

2015

2014

2013

2012

2011

2010

Executive/Finance Packets

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

Executive/Finance Meeting Minutes

2016

2015

2014

2013

2012

2011

2010

Cultural Diversity Subcommittee Agenda Packets

2017

2016

2015

Contact Us

Gold Coast Health Plan
711 East Daily Drive
Suite 106
Camarillo, CA 93010-6082
Member Services: 888.301.1228
Fax: 805.437.5132

Media Contact: Susana Enriquez-Euyoque, 805.437.5596.

Careers

We're always looking for great people to join our team.

Find a Job

Community Health Investments

Social determinants play a critical role in determining the health of individuals and communities. To encourage external community organizations, public agencies, and providers to deliver quality health-enhancing supportive services that address social determinants of health, Gold Coast Health Plan has established the Community Health Investments program to award monetary grants to qualified organizations.

In Fiscal Year 2016-17, GCHP awarded $1.5 million in grants to organizations throughout Ventura County for programs that focused on the following three social determinants of health:

  • Access to quality health care
  • Access to quality and affordable food options
  • Neighborhood and built environments

Click here for a list of awardees.

Grants by Focused Areas

Sponsorships

Gold Coast Health Plan is continuing its support of organizations in Ventura County through its sponsorship program.

The Plan is currently accepting applications to assist mission-driven organizations like ours that are dedicated to serving Medi-Cal members. If you are a Ventura County community-based organization that we have funded in the past or a new organization that would like to partner with GCHP, we would welcome the opportunity to hear from you.

To request sponsorship for your organization and its event, please fill out the sponsorship request form or email us at Sponsorships@goldchp.org.

Click here to access the form

Fast Facts

Download our Fast Facts

Government Affairs

Gold Coast Health Plan's Government Affairs Department serves as a liaison between the Plan, legislators, local elected officials and interfaces with a variety of state and local agencies. Coupled with its primary role of analyzing state and federal issues related to health care and Medicaid/Medi-Cal policies, the department also provides information on the Affordable Care Act and health care reform.

Opioid Policy Summit

GCHP, in collaboration with the Ventura County Behavioral Health (VCBH) department, will be holding an Opioid Policy Summit on May 5.

The abuse of prescription opioid medications has been of serious concern at the national, state, and local levels. Policy makers are attempting to combat the opioid epidemic in their communities by proposing and passing legislation to address the issue.

With the Opioid Policy Summit, the goal of GCHP and VCBH is to engage community stakeholders in a discussion about strategies that can be used to address the opioid epidemic in Ventura County.

Susan Klimusko (video)

Dr. Kelly Pfeifer (video)

R. Corey Waller MD, MS, FACEP, DFASAM (video)

Panel Discussion - Jacqui Irwin, Moderator (video)

R. Corey Waller MD, MS, FACEP, FASAM:

Addressing the National Epidemic through Policy and Practice

Kelly Pfeifer, MD:

What Would it take to get to Zero Overdose Deaths in California?

For more information, contact:
Marlen Torres, manager of government and external relations mtorres@goldchp.org

Leadership

Dale Villani: Chief Executive Officer, Gold Coast Health Plan

Dale Villani is the chief executive officer (CEO) at Gold Coast Health Plan (GCHP). As CEO, Mr. Villani is responsible for all aspects of the Plan’s operations including Board, regulatory and community relations. Under the administrative direction of the Ventura County Medi-Cal Managed Care Commission (VCMMCC), Mr. Villani is tasked with ensuring that the Plan fulfills its mission and meets all annual goals, objectives and financial targets—namely, providing access to quality health care to the Plan’s members and delivering it in a cost-effective manner.

Mr. Villani joins the Plan with more than 34 years of operations experience managing large health care and business transactions. Prior to joining GCHP in June 2015, Villani served as the chief operating officer (COO) at Aetna, Magellan Health Services and, most recently, Arizona Priority Care. There, he managed the health of more than 12,000 members through a network of 1,200 physicians, clinics, hospitals and ancillary service providers. He was directly responsible for network management, customer service, human relations, marketing, IT, claims and finance.

Mr. Villani earned a Bachelor of Science in Health Services Administration from the University of Nebraska and a Master of Business Administration from Pennsylvania State University. He also served in the U.S. Air Force Medical Service Corps for two decades and retired with the rank of lieutenant colonel.

Kashina Bishop: Chief Financial Officer, Gold Coast Health Plan

Kashina Bishop is the chief financial officer (CFO) at Gold Coast Health Plan (GCHP). Ms. Bishop is responsible for overseeing all fiscal responsibilities for the Plan and ensuring that the annual budget is monitored and established in alignment with the overall mission and strategic plan.

Ms. Bishop joined GCHP in 2018 with more than 15 years of experience in financial services, including 10 years at CenCal Health, a managed care organization serving Medi-Cal members in Santa Barbara and San Luis Obispo counties. There, she served as controller and then director of finance. Prior to joining CenCal, she worked as a certified public accountant (CPA) at an accounting firm in Santa Barbara.

Ms. Bishop earned a Bachelor of Arts degree in Environmental Science from the University of California, Santa Barbara. She is a certified public accountant (CPA) and is a Certified Healthcare Financial Professional.

Melissa Scrymgeour: Chief Administrative Officer

Melissa Scrymgeour is the chief administrative officer (CAO) at Gold Coast Health Plan (GCHP). In her role, Ms. Scrymgeour is responsible for oversight of GCHP’s strategic planning process, including government and external affairs, as well as enterprise technology, portfolio management, and reporting and analytics functions.

Ms. Scrymgeour has more than 17 years of managed care experience leading the planning and delivery of strategic initiatives across commercial, Medicare, and Medi-Cal product lines.

Prior to joining GCHP, Ms. Scrymgeour served as an IT account executive for Health Net, responsible for IT portfolio planning, oversight and delivery of the company’s largest book of business. During her 15-year tenure with Health Net, Ms. Scrymgeour held progressive business and IT leadership roles supporting enterprise operational functions. At Harbor Freight Tools, she served as the director of IT solutions delivery where she was responsible for business-IT alignment, application strategy, development, delivery and portfolio management.

Ms. Scrymgeour earned a Bachelor of Arts in Mass Communications from Louisiana State University.

Nancy R. Wharfield, MD: Chief Medical Officer, Gold Coast Health Plan

Nancy R. Wharfield, MD is the chief medical officer (CMO) at Gold Coast Health Plan (GCHP). Dr. Wharfield joined GCHP in 2011 and is responsible for providing the Plan with the strategic direction, oversight and evaluation of its medical programs. She provides medical leadership and management in the areas of quality improvement, utilization management, pharmacy benefits, care management, disease management and health education.

Prior to joining GCHP, Dr. Wharfield served as physician executive at CenCal Health, where she was responsible for utilization management, case review and policy and guideline development. At WellPoint, Inc., she served as a physician advisor and worked on all state-sponsored business including Medi-Cal.

Dr. Wharfield earned a Bachelor of Arts in Sociology from the University of California at Santa Barbara and her Medical Degree from the University of California, Los Angeles.

Theodore Bagley: Chief Diversity Officer, Gold Coast Health Plan

Theodore Bagley is the chief diversity officer (CDO) at Gold Coast Health Plan (GCHP). Mr. Bagley is responsible for all aspects of the Plan’s diversity initiative. Under the administrative direction of the Ventura County Medi-Cal Managed Care Commission (VCMMCC), Mr. Bagley is tasked with ensuring that the Plan offers a workplace that is characterized by a culture of inclusion, engagement and high performance.

Mr. Bagley recently retired as vice president of human resources for Amgen Inc. He has served in executive management positions in the Human Resource Departments for Dell Computers and for 25 years with the General Electric Company. Currently, Bagley serves on the foundation boards of California State University, Channel Islands and Gold Coast Veterans and is a past board member of the Moorpark College Foundation. He is a former member of the Presidents Circle for the Big Brothers and Big Sisters Organization.

Mr. Bagley earned a Bachelor of Science in Business Administration from Franklin University in Ohio and a Master of Education and Counseling from North Carolina Central University.

Jean Halsell: Executive Director of Human Resources

Jean Halsell is the executive director of Human Resources (HR) for Gold Coast Health Plan (GCHP). Ms. Halsell is responsible for recruitment, performance management, training, HR regulatory compliance, policy development, employee relations, compensation and benefits administration, employee activities and events, and employee health and wellness.
 
Ms. Halsell joined GCHP in 2017 with more than 25 years of experience as an HR professional. For 13 years, she worked for WellPoint, Inc. – now Anthem, Inc. – the largest for-profit managed care company in the Blue Cross and Blue Shield Association. There, she held progressive leadership roles in different business units.
 
Ms. Halsell earned a Bachelor of Science in Business Management from the University of La Verne and a Master of Dispute Resolution from Pepperdine Law School’s Straus Institute for Dispute Resolution. She retired from the California Air National Guard after 26 years of service and becoming the first woman to achieve the rank of chief master sergeant in the 75-year history of the 146th Airlift Wing at Point Mugu.

Brandy Armenta: Compliance Officer

Brandy Armenta is the compliance officer at Gold Coast Health Plan (GCHP). In her role, Ms. Armenta enforces company-wide policies and procedures that are mandated by federal, state and local regulations. She is responsible for the strategic direction and management of the Plan’s delegation oversight and privacy programs including HIPAA. She oversees the legal coordinator functions and serves as GCHP’s primary liaison with all regulatory agencies.
 
Ms. Armenta has more than 13 years of experience in Medi-Cal managed care. Prior to joining the Plan in 2011, Ms. Armenta worked for six years at CenCal Health, a managed care organization serving Medi-Cal members in Santa Barbara and San Luis Obispo counties. There, she coordinated compliance with laws, regulations and policies and served as CenCal’s primary liaison with a variety of state regulatory agencies.
 
Ms. Armenta has a Bachelor of Arts degree in Sociology and a Master of Public Administration from California State University, Northridge. She is a licensed pharmacy technician by the California State Board of Pharmacy.

Scott H. Campbell: General Counsel

Scott H. Campbell is a partner in the Municipal Law and Special Districts practice groups of Best Best & Krieger LLP in the firm’s Los Angeles office. For over 25 years, his practice has concentrated on municipal and public entity representation, construction management and litigation.

In addition to serving as GCHP’s general counsel, Mr. Campbell currently serves as city attorney for the City of Avalon on Catalina Island. He also serves as general counsel for the Lake Arrowhead Community Services District and is general counsel for the Catalina Island Medical Center.

Mr. Campbell presently serves on the Board of St. Anne’s Maternity Hospital. He is the past President of the Board of Trustees of St. Anne’s Foundation and of the City Attorneys Association of Los Angeles County.

Mr. Campbell graduated magna cum laude and earned a Bachelor of Arts from the University of California, Berkeley and a Juris Doctor degree from University of California, Los Angeles.

Gold Coast Health Plan Directors

  • Bob Bushey
    Procurement Officer
  • Robert Franco
    Director of Compliance
  • Anne Freese
    Director of Pharmacy
  • Lupe Gonzalez
    Director of Health Education, Cultural and Linguistic Services
  • Nilesh Hingarh, MD
    Medical Director
  • Helen Miller
    Senior Director of Information Technology
  • Kathy Neal
    Executive Director of Health Services
  • Steve Peiser
    Senior Director of Network Management
  • Pauline Preciado
    Director of Population Health
  • Kris Schmidt
    Director of Strategy and Enterprise Analytics
  • Kimberly Timmerman
    Director of Quality Improvement
  • Marlen Torres
    Director of Government and Community Relations

Media

Read our latest news.

Gold Coast Health Plan  proudly serves nearly 200,000 Medi-Cal beneficiaries in Ventura County through its vast network of primary care physicians, specialists, behavioral health providers, hospitals, and pharmacies. Since it was founded in 2011, Gold Coast Health Plan has been committed to providing access to high-quality care and improving the health of its members, which include 1 in 5 county residents, 1 in 8 seniors, and 1 in 2 children up to the age of 5.

Annual Report

Gold Coast Health Plan’s 2018 Annual Report: Working Together for a Better Community, highlights the Plan’s contributions throughout Ventura County.

“This past year was an exciting time for Gold Coast Health Plan as we built new partnerships throughout Ventura County and worked with those partners to tackle the issues that affect our community,” said Dale Villani, chief executive officer of Gold Coast Health Plan.

Annual Report Archives

2015/2016:Annual Report: Roadmap to the Future

2014/2015 Annual Report: Growing Together

2013/2014 Annual Report: A Year of Growth and Opportunity

2012/2013 Annual Report

Recent News

News Releases

Awards

MarCom Awards

The Association of Marketing and Communication Professionals (AMCP) -- host of the MarCom Award -- honored Gold Coast Health Plan’s 2013/14 Annual Report to the Community with its Platinum Award; their highest designation for publication excellence in the annual report category. AMPC is an international organization consisting of several thousand marketing, communication, advertising, public relations, media production and free-lance professionals. AMCP administers the program, provides judges and rewards outstanding achievement and service to the profession.

GDUSA 2013 American Graphic Design Awards

The 2013 American Graphic Design Awards recognized Gold Coast Health Plan's website in a competition open to the graphic arts community. The contest is sponsored by Graphic Design USA (GDUSA), a news magazine for graphic designers and other creative professionals. The award will be featured on GDUSA's website, in their printed publication and on their iPad app, later this year.

World Health Award 2013 Web Health Awards

The 2013 Web Health Awards honored Gold Coast Health Plan (GCHP) with the 2013 Merit Award for providing high-quality digital health resources to consumers and health professionals. The awards program is organized by the Health Information Resource Center (HIRC), a 20-year old clearinghouse for professionals who work in consumer health fields.

Nondiscrimination Notice

Discrimination is against the law. Gold Coast Health Plan (GCHP) follows Federal civil rights laws. GCHP does not discriminate, exclude people, or treat them differently because of race, color, national origin, age, disability, or sex.

GCHP provides:

  • Free aids and services to people with disabilities to help them communicate better, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact GCHP between 8 a.m. – 5 p.m. by calling 1-888-301-1228. Or, if you cannot hear or speak well and use a TTY, call 1-888-310-7347.

How to File a Grievance

If you believe that the Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with GCHP. You can file a grievance by phone, in writing, in person, or electronically:

  • By phone: Contact GCHP between 8 a.m. – 5 p.m. by calling 1-888-301-1228. Or, if you cannot hear or speak well and use a TTY, call 1-888-310-7347.
  • In writing: Fill out a complaint form or write a letter and send it to:
    Gold Coast Health Plan
    Attn: Grievance and Appeals
    P. O. Box 9176
    Oxnard, CA 93031
  • In person: Visit your doctor’s office or GCHP and say you want to file a grievance.
  • Electronically: Visit GCHP’s website at http://www.goldcoasthealthplan.org.

Office of Civil Rights

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by phone, in writing, or electronically:

  • By phone: Call 1-800-368-1019. If you cannot speak or hear well, please call TTY/TDD 1-800-537-7697.
  • In writing: Fill out a complaint form or send a letter to:
    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
  • Electronically: Visit the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.

English
ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call 1-888-301-1228 (TTY: 1-888-310-7347).

Español (Spanish)
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-301-1228 (TTY: 1-888-310-7347).

Language Assistance PDF